PRIVACY POLICY
Brainfield Marketing Corporation (BFM)
Last Updated: December 3, 2025
Brainfield Marketing Corporation (“BFM”, “we”, “our”, or “us”) operates this website and related services to provide customers, contractors, dealers, and business partners access to our products, showroom offerings, custom solutions, and online purchasing services (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access our website, make a purchase, request a quotation, upload project files, or otherwise interact with us.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Definition of Personal Information
“Personal Information” refers to any information that identifies or can reasonably be linked to an identifiable individual. This includes, but is not limited to, names, contact details, payment information, and online identifiers.
Personal Information does not include data that has been anonymized or aggregated in a manner that no longer identifies an individual.
2. Information We Collect
Depending on your interaction with our Services, we may collect the following categories of information:
A. Contact and Identification Information
- Full name
- Email address
- Mobile or telephone number
- Billing and shipping address
- Company name (for contractors, dealers, or B2B clients)
B. Transaction and Order Information
- Products viewed, added to cart, or purchased
- Order history
- Payment confirmation details
- Delivery and fulfillment information
- Returns, exchanges, or cancellation requests
Payment information is processed securely through third-party payment providers and is not stored directly on our servers.
C. Device and Usage Information
When you access our website, certain technical data may be collected automatically through Shopify and related service providers. This may include:
- IP address
- Browser type and version
- Device type and operating system
- Approximate geographic location (based on IP address)
- Pages visited and navigation patterns
- Time and date of access
- Referring website
- Cookies and analytics identifiers
This information helps us operate, secure, and improve our website.
D. Customer Support & Custom Project Information
- Messages submitted through contact forms
- Quotation requests
- Uploaded plans, drawings, specifications, or project files
- After-sales communication records
3. How We Collect Information
We collect personal information:
- Directly from you when you place an order, submit a form, or communicate with us
- Automatically through cookies, log files, and analytics technologies
- From Shopify, our e-commerce platform provider
- From payment gateways and logistics partners
4. How We Use Your Information
We use personal information for legitimate business purposes, including:
a. Order Processing and Fulfillment
To process payments, confirm transactions, arrange shipping, issue invoices, and provide order updates.
b. Quotations and Custom Projects
To review plans, specifications, and project requirements for customized cabinets, doors, lighting, and other solutions.
c. Customer Support
To respond to inquiries, warranty claims, and service concerns.
d. Marketing and Promotions
To send promotional emails, product announcements, and showroom updates (you may opt out at any time).
e. Website Improvement and Analytics
To monitor website performance, improve navigation, and enhance user experience.
f. Security and Fraud Prevention
To detect unauthorized transactions, prevent fraud, and protect our business and customers.
g. Legal and Regulatory Compliance
To comply with tax, accounting, and other applicable laws and regulations.
5. Sharing and Disclosure of Information
We do not sell your personal information.
We may disclose information to:
- Shopify (website hosting and platform services)
- Payment processors (e.g., GCash, credit/debit card providers)
- Delivery and logistics partners
- IT, analytics, and marketing service providers
- Professional advisers (accountants, auditors, legal counsel)
- Government authorities when required by law
All service providers are required to maintain appropriate data protection standards.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enable cart and checkout functionality
- Remember user preferences
- Analyze website traffic
- Improve marketing effectiveness
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
7. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Maintain business and accounting records
- Comply with legal obligations
- Resolve disputes and enforce agreements
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Customers are responsible for safeguarding their account credentials.
9. Children’s Privacy
Our Services are not directed to individuals under eighteen (18) years of age. We do not knowingly collect personal information from minors.
10. International Data Transfers
Because our website is powered by Shopify and related service providers, personal information may be processed or stored outside the Philippines. We ensure that such transfers are conducted in accordance with applicable data protection laws.
11. Your Rights (Data Privacy Act of 2012 – Philippines)
In accordance with Republic Act No. 10173 (Data Privacy Act of 2012), you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request erasure or blocking of data (subject to legal limitations)
- Withdraw consent for marketing communications
- File a complaint with the National Privacy Commission (NPC)
Requests may be submitted using the contact details below.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.
13. Contact Information
For inquiries regarding this Privacy Policy or your personal information, please contact:
Brainfield Marketing Corporation (BFM)
📍 219 Panghulo Road, WH5, 2nd Floor, Panghulo, Malabon City
📧 brainfieldmarketing@gmail.com
📞 0961 660 7817